Purchasing

Get Involved. Join the Conversation.

Topic

    Jasper Oskam
    urgent production issue: notifications / emails not sent
    Topic posted January 19, 2017 by Jasper OskamRed Ribbon: 250+ Points, tagged Approvals, Notifications 
    134 Views, 1 Comment
    Title:
    urgent production issue: notifications / emails not sent
    Summary:
    when suppliers register through the portal, no approval notification/email is sent
    Content:

    Hi,

    when suppliers register via the external supplier registration, no notfication / email is sent to the approver, althoug an approval flow has been set up. 

    The worklfow is working because in the BPM worklist the notification is shown.

    Please see attachment.

    Could you please assist, this is a very urgent issue for us.

    Thank you

    Jasper

     

     

    Document:

    Comment

     

    • Ramesh Bomma

      Hi Jasper,

      Just to clarify issue is only with Supplier Registration Approval notification in email (thunderbird or outlook)?

      Do you receive the emails for PO Approvals, Requisitions and Expenses ?

      Best is to engage support on service request to review why the emails are not sent

      Thanks,

      Ramesh