Payables & Cash Management

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    J Tompkins
    Communication between payables and procurement users
    Topic posted September 19, 2019 by J TompkinsGreen Ribbon: 100+ Points, tagged Financials, Payables 
    18 Views, 1 Comment
    Communication between payables and procurement users
    Best practice for payables users to communicate to procurement users

    We have instances when invoice/PO discrepancies need to be investigated by procurement users.  What is the best way to accomplish communicating these discrepancies from AP users to procurement users?



    • Julien Dubouis

      If you use Payables and Procurement on Oracle Cloud, I would advise to :
      1) Enter your PO with requester/buyer information
      2) Always match your invoices to orders: there's a hold on the supplier site to ensure the invoice is matched, otherwise you get the hold "Matching Required".
      3) Then depending on your tolerances and your matching (2-way/3-way etc.) you could get the purchasing holds "amount ordered", "amount received", etc. on the invoice.
      4) Route the holds as appropriate, depending on hold code, either to the requester or to the buyer, using the FinApHoldApproval workflow.  (you may have to go to Manage Invoice Holds task to check them as usable in the workflow).
      Best regards,