Expenses

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Topic

    Siva Kumar
    Expense report # stuck in Ready for Payment Processing...
    Topic posted July 16, 2019 by Siva KumarGold Trophy: 10,000+ Points, tagged Expenses, Financials 
    130 Views, 10 Comments
    Title:
    Expense report # stuck in Ready for Payment Processing Status
    Summary:
    Expense report # stuck in Ready for Payment Processing Status
    Content:

    When we ran the  Process Expense Reimbursement and Cash Advance Requests, we found the expense report did not get selected for processing.So there was no rejection reason .

    Any idea why the report is not selected and how to resolve this ?

     

    Thanks in advance.

    Version:
    R13 19B

    Comment

     

    • Logan Wacker

      To confirm, you don't see the expense reports in question listed under the 'Review Rejected Expense Reports and Cash Advances' page?

    • Rohan Kamat

      Can you check the Log file for the Process Reimbursement program and upload if possible 

    • Kim Puls

      Siva,

      We are experiencing the same issue at UW (R13-19B)

      Kim

      University of Wyoming

    • Logan Wacker

      If you look up the expense reports in question from the Audit work area, what approvals are listed?
       

      • Kim Puls

        Logan,

        When I click "Pending manager approval" a small window opens for Approver List - Error Message: No data to display.

        Kim

    • Logan Wacker

      Did you happen to refresh, or upgrade this environment while you had pending approvals?

      • Kim Puls

        Logan,

        I'll have to go back an look to see when the EXP reports where in approvals and if we had anything happen to PROD.

        Thanks - Kim

    • Logan Wacker

      Or are you able to push the expense report back to the end user from auditing and restart workflow?

    • Siva Kumar

      Hi All,

      Orig system Reference and Party Usage Assignment Data are end dated for the particular Employee , So we need to use the below webservice to update the record

      Webservice : PartyInfoService 
      Sample WSDL : 
      http://.us.oracle.com:9004/foundationParties/PartyInfoService?wsdl 
      Purpose : Update HZ_PARTY_USG_ASSIGNMENTS.EFFECTIVE_END_DATE to 4712-12-31 

      Webservice : OriginalSystemReferenceService 
      Sample WSDL : 
      http://.us.oracle.com:9004/foundationParties/OriginalSystemReferenceService?wsdl 
      Purpose : Update HZ_ORIG_SYS_REFERENCES.END_DATE_ACTIVE to 4712-12-31