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    Reghu
    Importing Service Categories for multiple language
    Topic posted April 4, 2019 by ReghuBronze Crown: 15,000+ Points, tagged Configuration and Administration, Service Request Management, Setup and Configuration 
    51 Views
    Title:
    Importing Service Categories for multiple language
    Summary:
    Importing Service Categories for multiple language
    Content:

    We understand Service categories support Translations from recent release. We would like to know, whether we can import multiple language categories using File import?  Apparently there are no fields for language in the import template.  

    So, if we were to create category in English and other language,import it in English and then translate each category one by one?

    Or if we were to create only non English language, shall we use the import for that language alone?  As the language has accented characters, will it pose any issues in future on any flow?