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Topic

    Darren Johnston
    Custom Object Menu Item duplicates
    Topic posted October 21, 2019 by Darren JohnstonRed Ribbon: 250+ Points, tagged Service Console 
    21 Views
    Title:
    Custom Object Menu Item duplicates
    Summary:
    stopping duplicates Menu Items being added
    Content:
    Hello,

     we have a custom menu object  for course codes, the table lists the unique id as   1-J2V, 2-22P etc which seems to be  the number at the front is the order it was entered appended to the actual code.  just the code i.e J2V appears on the menu

     Problem is that there is noting stopping a user from entering the same code multiple times it will just create like this   (1-J2V, 2-J2V, 3-J2V etc etc)

    we need to find  any duplicates  before importing them in excel to avoid this. The course code is also linked to another table "course_catalogue"

    Question is   is this default behaviour ? or was it set up incorrectly to start with?

    it creates a serious  data issue if a duplicate is entered  and then  the wrong duplicate is removed as in the one which is linked to other data!

     

     

     

    Attributes Pseudo Table
    Primary Key ID
    Columns DisplayOrder
    ID
    Name
    class_id
    Version:
    osc 19a