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Topic

    Pavan Pemmaraju
    Order created with one Item but wanted to pick and ship...
    Topic posted February 20, 2019 by Pavan PemmarajuRed Ribbon: 250+ Points 
    85 Views, 4 Comments
    Title:
    Order created with one Item but wanted to pick and ship substitute Item
    Summary:
    Order created with one Item but wanted to pick and ship substitute Item
    Content:

    Hi,

     

    We have a requirement as below. Can any one suggest how this can be achieved?

    Customer is having two items (A and B) and one item is substitute of another. If Order is created for Item A and submitted but at the time of picking user should have option to pick either A or B as both are substitute Items.

    Best Regards,

    Pavan.P

    Version:
    Rel13 update19A

    Comment

     

    • SAUMITRA KANOONGO

      Hi Pavan, Why do you want to wait till picking? If you have GOP licensed, the item will be substituted at the time of order entry/scheduling.

      Regards,

      Saumitra

      • Pavan Pemmaraju

        Hi Saumitra,

         

        We have GOP licenced, but GOP lets you substitute when you don't have Original Item on hand. But in our case even if the Original Item on hand available, sometimes substitute item has to be shipped.

        Best Regards,

        Pavan.P

    • SAUMITRA KANOONGO

      In that case the item can be substituted manually on the fulfilment lines. I don't think the application will allow to pick/ship a different item than what is on the fulfilment line.

      Regards,

      Saumitra

    • Sreehari Reddy

      Hi Pavan,

      After submitting the SO, You can update the substitute item details @ Fulfillment line level ..