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    ajinkya patil
    Issue with the virtual technicians when changing the photo
    Topic posted January 7, 2019 by ajinkya patilRed Ribbon: 250+ Points, tagged Configuration, Resource Management 
    37 Views, 1 Comment
    Title:
    Issue with the virtual technicians when changing the photo
    Summary:
    the photo of the virtual technician does not change
    Content:

    I have issue with the photo which are shown in the resource setting. Whenever the photo of technician's have been changed the same is not changed under the virtual technician. 

    For Eg: Photo of A is been changed but (VIRTUAL-1) A does not change it remains the same.

    Can anyone explain why does this happen ?

     

    Comment

     

    • Zsolt Tolgyesi

      Hi Ajinkya,

      I propose to double check the showed field within UT, regarding to the Manage and Mobile screens first. Maybe those are different ones. I mean we put a photo in Mobility, and show different field on Manage / Resource. If the fields are mach then a SR will be the next best tip.

      Regards,
      Zsolt