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    Krish k
    Adding Custom Fields in BizTalk
    Topic posted April 14, 2016 by Krish k 
    70 Views, 1 Comment
    Title:
    Adding Custom Fields in BizTalk
    Content:

    Hi All,

     

    I am new to RightNow Web Service, I Consuming the service from BizTalk.

    I need to add custom fields in web Service schema while mapping(BizTalk). I am struck to create new custom fields so I can complete mappings. I tried to modify the field default values but greyed out.

    I tried creating custom fields under contact

     

                  

     

    Any help much appreciated !!!

     

     

     

     

    Version:
    ws.rightnow.com/v1_3
    Code Snippet:

    Comment

     

    • Dietrik

      When I understand correctly you're stuck creating new contact custom fields in the OSC console ? If the options are greyed out this usually means your profile is not configured to allow access to that part. Ask the site administrator to change your profile.