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Topic

    Todd
    Resource Type in Outbound Message
    Topic posted August 16, 2017 by Todd Bronze Medal: 1,250+ Points 
    103 Views, 1 Comment
    Title:
    Resource Type in Outbound Message
    Content:

    We have a requirement to send the Resource Type and a few other custom properties of Resource information back to upstream system but ptype only sends the ID of the Resource type and we need the Resource type name which could be Employee or Contractor.

    Any help or insight would be appreciated.

    Thanks

    Comment

     

    • Hardik Gupta

      Hi Todd,

      According to the documentation "resource_type" place holder will send the resource type name, "resource_type_id" will send the id of the resource and the place holder "resource_type_label" will send the resource type label.

      The following link contains the entire list of resource placeholders : https://docs.oracle.com/cloud/latest/fieldservicecs_gs/FAMSC/MessageScenarioConfigGuide-6.htm#FAMSCreference_p35_21w_yw

      Regards,

      Hardik Gupta