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    Brian Burns
    Workflow Approval Application on Top of Oracle Fusion...
    Topic posted September 11, 2019 by Brian BurnsBlack Diamond: 60,000+ Points, tagged Accounting Hub Cloud Service, Configuration, Financials, General Ledger, Payables, Setup / Administration, Tip, User Interface 
    37 Views, 2 Comments
    Title:
    Workflow Approval Application on Top of Oracle Fusion Approval Workflow System
    Summary:
    We have been having issues with users thinking they approved something or approvals getting lost in e-mails. I wanted to know if anyone has used any 3rd party approval application
    Content:

    We have been having issues with users thinking they approved something or approvals getting lost in e-mails. I wanted to know if anyone has used any 3rd party approval application that acts more of like a mobile application.

    One I was looking at is ApproveSimple by Capriza. https://www.capriza.com/products/approvesimple/

    I was curious to know if anyone had experience with this. The purpose here is that most or our approvers/supervisors/Managers/Chief Officers do not log into the system. They also receive multiple e-mails daily which makes it easy to forget or lose an e-mail approval. This application has a mobile application so instead of an e-mail you would see a # on your App.

    Also, if anyone has experienced the same problem above and has come up with a better solution please let me know. My next step was to try to get users to bookmark the Fusion Website on their phone and when they log in to somehow have the Worklist as their home page.

    Thank you,

    Brian Burns

    Comment

     

    • Becky Alvarez

      Since no one has responded, I will chime in with my 2 cents worth.  I don't know of anyone using a 3rd party approval system but if there are any that we have "approved" so to speak, they would be out on our Cloud Marketplace.  If you have an issue with approvals getting lost in emails, maybe that is a sign that there are too many approvers and you may want to rethink your approval process.  Users don't have to approve via email, they can log directly into the application to approve notifications or you could set up separate email accounts or forwarding rules for approvals so they go to a separate approvals in box for users who receive approvals so they have a specific place to look.