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    mikewaldron Gets Downloaded in 18AAnswered
    Topic posted December 6, 2018 by mikewaldron Red Ribbon: 250+ Points 
    93 Views, 1 Comment
    Title: Gets Downloaded in 18A
    Summary: Gets Downloaded in 18A

    CefSharp is, in layman's terms, Google's Chrome browser that can be embedded in .NET apps. I've played with it a bit. I have one customer I'm working with whose Oracle Service Cloud 18A site downloads whenever the console is initially installed and launched. There are a lot of add-ins on the site, but CefSharp gets downloaded even when I'm using a profile that has no add-in permissions at all, so my guess is it's the core product doing this. I have a few questions here:

    1. Is CefSharp really bundled with OSvC 18A+ like it appears?
    2. If so, does that mean browser controls in workspaces are effectively Chrome?
    3. Can this feature be turned off - skipping the download altogether - for a low-bandwidth call center looking to reduce their agents' console startup times?

    Best Comment

    Sebastiaan Draaisma

    Hi Mike

    Versions 18A or above of OSvC use the CefSharp browser control for WinForms and WPF apps in answer creation and editing.
    See: "Answer" workspace not working after update to 18A or above

    To answer your questions:

    1. Yes, this is not related to any add-ins but it is bundled and used for certain components within the application
    2. No, it is mainly used for answer related content. The Browser Control is not a full feature browser. It is a .NET Browser Control.
    3. Yes, it can be blocked butthis will affect your answer workspace. It is therefore adviced to include it. I do not believe it will increase startup times (only increase installation time)

    See this link for more details about the browser control: Why am I unable to select a date for a date field within a browser control?