Reporting and Analytics for Service

Get Involved. Join the Conversation.


    Charlie Mopps
    Search reports blank?
    Topic posted May 10, 2012 by Charlie MoppsGold Medal: 3,500+ Points 
    142 Views, 2 Comments
    Search reports blank?

    I'm trying to build out a new system in our test environment. But all of the search reports, for example the "Contact" search report, will at first come up with a list of records... but if you cancle out or otherwise not chose correctly and then come back to the search report a second time, the report is blank and the user must hit F5 to refresh the report to get anything to show up.


    Has anyone else had this trouble?



    • Steve Flynn

      We have this issue now on enhanced console only. Was it ever fixed?

    • Charlie Mopps

      The problem actually got a lot worse with the enhanced console. It's now all the time instead of just some of the time. Which release are you on?