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    Maria Centeno
    ERP – Navigating the General Data Protection Regulation &...
    Topic posted October 29, 2019 by Maria CentenoSilver Medal: 2,000+ Points, tagged Financials 
    172 Views, 14 Comments
    Title:
    ERP – Navigating the General Data Protection Regulation (GDPR) Future Challenges - 6 November 2019, 9 a.m. PT - Submit Questions
    Content:

    Submit your questions for the ERP – Navigating the General Data Protection Regulation (GDPR) Future Challenges session to have them answered during the live event. Post your questions by posting a new comment to this topic.

    Please submit your questions by Tuesday, 5 November 2019.

    Comment

     

    • Liquan Lim

      Navigating GDPR can be challenging. In fact this is not the only challenge we are facing when organisations try to move to cloud.

      There are lots more Compliance and Risk related requirements and there are slight variation for different countries.

      I'm hoping Oracle could offer similar portal or material like: https://www.microsoft.com/en-sg/apac/trustedcloud/

      The most arduous process is getting regulatory approval, especially when it comes to cloud computing, outsourcing, privacy laws, etc..

      It would be awesome if Oracle could engage sector specific regulator (e.g. Financial Industry), country by country.

      Draft out a model-answer that explains how Oracle has fulfil or address the regulator concerns. =)

       

      • Evelyn de. Souza

        Hi Liquan, It's interesting that you should bring this up. I am working on something similar to the site you sent the link for to help customers navigate this challenging compliance landscape.

      • Evelyn de. Souza

        Hi Liquan, It's interesting that you should bring this up. I am working on something similar to the site you sent the link for to help customers navigate this challenging compliance landscape.

    • Gaurav Jha

      Hi Team,

      Is GDPR natively supported on cloud?What are the products/features that need to be procured/enabled separately to support GDPR?

      Regards,

      Gaurav

       

       

      • Evelyn de. Souza

        GDPR is a regulatory standard that has obligations for both Oracle as a processor and our customers as controllers.  That said Oracle has  included capabilities that enable our customers to comply with key aspects of GDPR and the aspects that Oracle is responsible for in our role as processor.  We produce a set of features guides that are published on My Oracle Support to enable customers to evaluate whether any given service meets their regulatory compliance needs. 

      • Evelyn de. Souza

        GDPR is a regulatory standard that has obligations for both Oracle as a processor and our customers as controllers.  That said Oracle has  included capabilities that enable our customers to comply with key aspects of GDPR and the aspects that Oracle is responsible for in our role as processor.  We produce a set of features guides that are published on My Oracle Support to enable customers to evaluate whether any given service meets their regulatory compliance needs. 

    • jagadeesh gattupalli

      Hi Team,

      Can GDPR  be implemented on Oracle Service Cloud? If yes then how ? How to do encryption ,  masking of data and decryption  to be done on Customer  data ?

      Regards

      Jagadeesh G

       

    • Jason Christiansen

      What responsibility does Oracle have for GDPR since this is a cloud service?

    • Evelyn de. Souza

      Other questions that came up during the webcast
      Q: The "break-glass" designation - it seems to slow Oracle Support's ability to troubleshoot and resolve SRs. Is this something that is being addressed/considered?
      It is being considered.
      ________________________________________________________________

      Q: Are only certain types of clients tagged as "break-glass" or are all Oracle clients tagged with this designation?
      Only Fusion services offer Break Glass functionality
      ________________________________________________________________


      Q: Is Cloud Monitoring a seperate license or is it covered as a part of ERP Cloud license?
      Depending on what type of monitoring you are seeking some are covered as part of the service and other types of monitoring may be add on services.
      ________________________________________________________________


      Q: Person Data Removal Tool
      There isn't a personal data removal tool as such but there is functionality to remove personal data in Fusion applications.
      ________________________________________________________________

      Q: Hello Evelyn, what about US Cloud Act ? Doesn't it break all the data protection if applied ?
      Not sure which US Cloud Act is being referred to but pending that, I would better be able to answer this question
      ________________________________________________________________

      Q: As a data processor how to ensure data security and GDPR compliance for data upload on Oracle cloud and BI report output out of UK and EU.
      Most times Oracle is the data processor and our customers are controllers.  Without knowing the specifics behind this question, I would recommend customers start with  access controls and encrypting data at the time of upload and for reporting functions. _____________________________________________________


      Q: is there any country specific data restrictions configuration available for oracle cloud applications?
      This is available for Gov Cloud