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Hello,
everything work on the botUI tester but in the facebook channel when I type "hi", I receive the welcome message that I put in english. but when I type "bonjour" I receive the message of the "unresolvedIntent" in english.
any idea please.
Thank you
Hi,
try the tester. If this is correct here then the problem may be with Facebook. To investigate, you can try an add a System.Text component as a component before the System.Intent. Have the System.Text component saving the user inout in a variable. Then print the message to see if Facebook translates it to English.
Anything else is hard to say here as we don't know how your dialog flows sets up translation. E.g. do you use translate: true . in the System Intent component?
Frank
this is my dialog flow and it works fine with the tester a have the probleme juste with the fb channel some times it work and some times no
translateInput:
component: "System.TranslateInput"
properties:
# variable refers to the context or user variable that stores the translated text.
variable: "translatedString"
intent:
component: "System.Intent"
properties:
variable: "iResult"
confidenceThreshold: 0.4
sourceVariable: "translatedString"
translate: true
transitions:
actions:
Greeting: "detectGreeting"
Reservation: "detectReservation"
unresolvedIntent: "unresolved"
############################################################## Greeting
detectGreeting:
component: "System.DetectLanguage"
enableAutotranslationGreeting:
component: "System.SetVariable"
properties:
variable: "autoTranslate"
value: true
transitions: {}
startGreeting:
component: "System.Output"
properties:
text: "Hello ${profile.firstName}, I am NouvelBot and I will be glad to assist you. :)"
transitions:
return: "startGreeting"
Can you look at the value of the ${profile.locale} setting ? Also I see - if this is the complete YAML - that you don't call System.DetectLanguage, which means that the bot doesn't determine language from the suer input
Frank
"profile.locale": "fr-FR",
i did use the System.DetectLanguage just before startGretting state. Here my complete YAML maybe it will help.
#metadata: information about the flow
# platformVersion: the version of the bots platform that this flow was written to work with
metadata:
platformVersion: 1.0
main: true
name: NouvelPOC
context:
variables:
iResult: "nlpresult"
departAir: "Depart_Airport"
destinAir: "Destin_Airport"
departDate: "Depart_Date"
destinDate: "Arrival_Date"
tripType: "TripType"
childNum: "Child"
infantNum: "Infant"
adltNum: "Adlt"
offers: "string"
autoTranslate: "boolean"
translatedString: "string"
states:
translateInput:
component: "System.TranslateInput"
properties:
# variable refers to the context or user variable that stores the translated text.
variable: "translatedString"
intent:
component: "System.Intent"
properties:
variable: "iResult"
confidenceThreshold: 0.4
sourceVariable: "translatedString"
translate: true
transitions:
actions:
Greeting: "detectGreeting"
Reservation: "detectReservation"
unresolvedIntent: "unresolved"
############################################################## Greeting
detectGreeting:
component: "System.DetectLanguage"
enableAutotranslationGreeting:
component: "System.SetVariable"
properties:
variable: "autoTranslate"
value: true
transitions: {}
startGreeting:
component: "System.Output"
properties:
text: "Hello ${profile.firstName}, I am NouvelBot and I will be glad to assist you. :)"
transitions:
return: "done"
############################################################## Ask for Destination Airport
detectReservation:
component: "System.DetectLanguage"
enableAutotranslationDestinAir:
component: "System.SetVariable"
properties:
variable: "autoTranslate"
value: true
transitions: {}
askForDestinAir:
component: "System.Text"
properties:
variable: "destinAir"
nlpResultVariable: "iResult"
prompt: "Please provide your destination airport."
transitions: {}
############################################################## Ask for Departure Airport
askForDepartAir:
component: "System.Text"
properties:
variable: "departAir"
nlpResultVariable: "iResult"
prompt: "Please provide your departure airport."
transitions: {}
############################################################## Ask for Departure Date
askForDepartDate:
component: "System.Text"
properties:
variable: "departDate"
nlpResultVariable: "iResult"
prompt: "Please provide your Departure date."
transitions: {}
############################################################## Arrival Date
setDestinDate:
component: "System.SetVariable"
properties:
variable: "destinDate"
value: "${iResult.value.entityMatches['Arrival_Date'][0]}"
############################################################## ADLT Number
setAdltNum:
component: "System.SetVariable"
properties:
variable: "adltNum"
value: "${iResult.value.entityMatches['Adlt'][0]}"
############################################################## CHILD Number
setChildNum:
component: "System.SetVariable"
properties:
variable: "childNum"
value: "${iResult.value.entityMatches['Child'][0]}"
############################################################## Infant Number
setInfantNum:
component: "System.SetVariable"
properties:
variable: "infantNum"
value: "${iResult.value.entityMatches['Infant'][0]}"
############################################################## Verification About the Round Trip
conditionEquals:
component: "System.ConditionEquals"
properties:
variable: "destinDate"
value: null
transitions:
actions:
equal: "askForTripType"
notequal: "askForAdltNum"
############################################################## Trip Type
askForTripType:
component: "System.List"
properties:
prompt: "what is the type of your trip?"
options:
- label: "One Way"
value: "ONE_WAY"
- label: "Round Trip"
value: "ROUND_TRIP"
variable: "tripType"
nlpResultVariable: "iResult"
transitions:
actions:
ONE_WAY: "askForAdltNum"
Round Trip: "askForDestinDate"
############################################################## Ask for Arrival Date Verification
askForDestinDate:
component: "System.Text"
properties:
variable: "destinDate"
prompt: "Please provide your return date."
transitions: {}
############################################################## Ask for ADLT Number
askForAdltNum:
component: "System.Text"
properties:
variable: "adltNum"
prompt: "How much adults in this flight?"
transitions: {}
############################################################## Ask for CHILD Number
askForChildNum:
component: "System.Text"
properties:
variable: "childNum"
prompt: "How much children are there?"
transitions: {}
############################################################## Ask for INFANT Number
askForInfantNum:
component: "System.Text"
properties:
variable: "infantNum"
prompt: "How much infants are there?"
transitions: {}
############################################################## Offers Retrieve
populateOffers:
component: "vols.offers"
properties:
offers: "offers"
departAir: "${departAir.value}"
destinAir: "${destinAir.value}"
departDate: "${departDate.value.date?number_to_datetime}"
destinDate: "${destinDate.value.date?number_to_datetime}"
tripType: "${tripType.value}"
childNum: "${childNum.value.number}"
infantNum: "${infantNum.value.number}"
adltNum: "${adltNum.value.number}"
############################################################## Offers Display
cardResponse:
component: "System.CommonResponse"
properties:
metadata:
responseItems:
- type: "cards"
cardLayout: "vertical"
cards:
- title: "${offers.title}"
description: "${offers.description}"
iteratorVariable: "offers"
# actions defined here are added to the card.
actions:
- label: "Details"
# action type allowable values are: postback, url, share, call, location.
type: "url"
payload:
url: "${offers.url}"
processUserMessage: false
transitions:
return: "done"
############################################################## Unresolved
unresolved:
component: "System.Output"
properties:
text: "I did not get you. Please visite our site for more information."
transitions:
return: "unresolved"
i find the probleme i use the detect language after the "System.Intent" . so waht i did i just i put those states before that component:
setAutoTranslate:
component: "System.SetVariable"
properties:
variable: "autoTranslate"
value: true
transitions: {}
detect:
component: "System.DetectLanguage"
properties: {}
transitions: {}
translate:
component: "System.TranslateInput"
properties:
variable: "translatedString"
transitions: {}
intent:
component: "System.Intent"
properties:
variable: "iResult"
confidenceThreshold: 0.4
sourceVariable: "translatedString"
translate: true
transitions:
actions:
Greeting: "startGreeting"
Reservation: "askForDestinAir"
unresolvedIntent: "unresolved"
Recently, i have integrated my bot with facebook channel. The bot is responding only to me(developer) when logged in as developer user credentials to facebook messenger, but it is not responding to general public. What is the next step to make it available to general public?
Thanks,
Abhishek
Abhishek, Ameur,
please don't hijack this thread. If you seek for answers, you get better visibility starting your own thread
Frank
i find the probleme i use the detect language after the "System.Intent" . so waht i did i just i put those states before that component: