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Topic

    Nouria Kehli
    New IP Range for browser filtering
    Topic posted October 10, 2019 by Nouria KehliBronze Trophy: 5,000+ Points, tagged Security, Setup, Setup/Administration 
    9 Views
    Title:
    New IP Range for browser filtering
    Content:

    Hi all 

    One of our customer is going to change their IP range for browser filtering and they want to know if here is anything they need to amend for EPM to function correctly. Here are the details: 

     

    • Our clients uses two (2) Oracle Applications (Oracle PBCS & Smart View). Their users access to these apps using Internet Explorer.

     

    • They use zScaler service for the safe browsing of users.

     

    • zScaler will change, the range that uses for public addressing (the new range is zzz.zzz.zz.0/zz).

     

    • This change can affect the applications that use the public IP to grant access.

     

    Our question is:

     

    Oracle PBCS & Smart View need public IP filtering to work properly ? 

    I suppose that Oracle technicians have to review the My Services configuration and if there’s a rule affecting the range zz.zzz.zzz.0/zz (current zScaler public addressing range) they have to add the new public addressing range (165.***.00.0/xx

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    Besides the whitelist rule setting under MyServices, I am not aware of any other setting that the client needs to be aware of, however if know of any other configuration that needs to be amended, please let me know

    Thank you 

    Nouria