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    Li Jianxin
    Account got disabled after free OCI trial
    Topic posted October 24, 2019 by Li Jianxin, last edited October 24, 2019, tagged Security 
    152 Views, 2 Comments
    Account got disabled after free OCI trial
    got error message "Your account has been disabled due to either tenant/user disable operation." when trying to login to OCI

    Hi team,

    I am a new user to Oracle Cloud. Last month I signed up to use the OCI trial.

    My free trial ended a weeks ago. When I tried to login the system, I find out that my account got disabled. How can I fix this problem?

    Good day.



    • Alex_D_Oracle


      I would suggest to go to the page and click the red [...] button at the bottom right of the screen, and then select "cloud support chat".

      They will be able to rapidly steer you into the right direction.



      • Li Jianxin

        Hi, sorry for the replying so late.

        In the recent two weeks I had been working on a SR with your colleague, but it ended up with asking me to post here.

        So I tried the  "online cloud support chat" and raising SRs, nothing helps. Could you please tell me how to fix this situation?