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Hi All,
While configuring Expiration Settings in PO or any Approval workflow three options exist:
1. Do Nothing - Self Explanatory.
2. Task Level
3. Assignee Level
I would like to understand the difference between option 2 and 3. Also, how do these options work in conjunction with "Maximum Escalation Levels". Also, I do not find all approver titles in the field "Highest Approver Title". Any pointers to documentation regarding this would help. Attached is a screen from BPM.
Thanks, Bala.
Comment
Hello Bala,
When using the new Assignee Level setting in Escalation rule, each approver will get the same/equal duration of time to act on the task before tasks gets escalated. When using Task level setting, the approvers will get the remaining time before task gets escalated.
Hope this helps.
Regards
Sumana
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