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Hello Gurus,
I had a query. I am trying to achieve a functionality where, an activity gets assigned, it should get assigned to all 7 resources who are part of a group. Can anyone elucidate on the same?
Regards,
Navin
Comment
Hi Navin,
This is called team functionality, one solution can be if you make one main activity and six assisting activities, link them together and assign them to seven technicians.
https://docs.oracle.com/en/cloud/saas/field-service/18a/facmu/working-with-activities.html#c_linkingActivities
https://docs.oracle.com/en/cloud/saas/field-service/18a/facmu/working-with-activities.html#c_aboutTeamwork
Regards,
Zsolt
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