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    Rohit Apsangi
    Skip/Postpone the upgradeAnswered
    Topic posted May 9, 2019 by Rohit ApsangiGold Medal: 3,500+ Points, tagged Industry Solutions, PaaS/SaaS 
    159 Views, 7 Comments
    Title:
    Skip/Postpone the upgrade
    Content:

    Hello Community members,

    I am looking for any documentation/link to guide us on skiping the scheduled upgrade or postpone the upgrade date. We are currently using 19A but wanted to skip/postpone 19B upgrade

    Regards,

    Rohit

     

     

    Version:
    19A

    Best Comment

    Jayaraghavendra Rao

    Hi Rohit,

    Please refer Oracle document 1966109.1 to know about the update policy.

    Thanks and regards,

    Jay

     

    Comment

     

    • Jayaraghavendra Rao

      Hi Rohit,

      Please refer Oracle document 1966109.1 to know about the update policy.

      Thanks and regards,

      Jay

       

    • Reghu

      also, I recently read one new feature in MyServices, where we can do a reschedule ourselves,  check about it.  Earlier, we had to raise SR and do it thorugh Oracle Support. 

    • Jayaraghavendra Rao

      Post Release 13, we do not have any product upgrades for Oracle Fusion products. Fusion products have a quarterly update, which is mandatory and cannot be skipped or rescheduled. This is as per earlier referred update policy.

      • Reghu

        Hei Jayaraghavendra,

         

        IS it!! During our last release also, we actually changed our schedule   ie we advanced our 18C upgrade, which was supposed to happen 1 or two months later. 

        We did it because we found few features in that release which were expected by the Client

    • Jayaraghavendra Rao

      Hi Reghu,

      As referred earlier, we no longer have upgrades. It is going to be only updates. Customers had the option to reschedule their upgrades, but that option is not available for the quarterly updates. Should there be any strong business justification to reschedule a quarterly update, customer can raise a SR so that appropriate stake holders can review the request and conclude. But note that the quarterly update reschedule is not allowed as per the update policy (refer the document provided earlier).

    • Reghu

      Ok.  Thanks for the information.

    • Jonathan Eastwood
      The best way is to create a Service Request for this you definitely cannot skip an upgrade but Oracle may let you move it if your extremely lucky