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    Sarah Sheehan
    Common routing errors - descriptions and explanations
    Topic posted April 23, 2015 by Sarah SheehanBronze Medal: 1,250+ Points 
    239 Views, 2 Comments
    Title:
    Common routing errors - descriptions and explanations
    Content:

    Are you getting an error when you run routing? View the attached PDF to see descriptions that can help you understand why you're getting the most common routing-related errors, including:

    • Dynamic routing (Error 6000)
    • Both work length and key are undefined
    • No resources with required work zone/skill
    • Service window start is greater than service window end
    • Unacceptable jeopardy (unacceptable overdue)
    • Technician overloaded
    • Unacceptable overtime (Error 6009 "provider workday stop")
    • Unacceptable travel time
    • Undefined work-zone
    • Undefined work-skill
    • Error 6018
    • Provider workday stop (Error 6009)
    • Unacceptable overdue (Error 6007)
    • No resources found

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