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    Lisa Ozkan
    Release 12 upgrade dates are now available on My Services!
    Topic posted March 1, 2017 by Lisa OzkanSilver Medal: 2,000+ Points, tagged Logistics, Manufacturing and Maintenance, Order Management, Procurement, Product Lifecycle Management, SCM Reporting and Analytics, Supply Chain Planning 
    Release 12 upgrade dates are now available on My Services!

    As of today, Oracle Applications Cloud (Fusion) customers can now view available Release 12 upgrade dates on My Services, and start scheduling their upgrades!

    Your Service Administrator will have four weeks to pick upgrade dates according to Oracle Applications Cloud - Release Upgrade Planning document. If you do not schedule your upgrade by this deadline, Oracle will schedule your upgrade dates.  Customers can still view/confirm/reschedule these dates through My Services up to one week before their upgrade date.


    • No Service Requests (SR) are required and customers who log SRs will be redirected to My Services.
    • If your Service Administrator is no longer with the company, and you do not have a backup Service Administrator, or if the existing Service Administrator cannot login to My Services, submit an SR to regain access. Instructions can be found in Service Administrator Action List.
    • You may use the attached slide deck to help you during upgrade scheduling.


    Read These Important Upgrade Documents Available in MOS