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    Praveen Woody
    Export Business Rules (Answer rules under Site...
    Topic posted March 6, 2018 by Praveen WoodySilver Medal: 2,000+ Points 
    146 Views, 8 Comments
    Title:
    Export Business Rules (Answer rules under Site Configuration-Rules)
    Content:

    Hi,

       I have created some Answer rules (under site configuration - Rules) in one production site. I want to export them and put them in my clone sites. How can I do this?

    I thought Business/Incident or Answer rules etc. can be exported and then imported. Is it not?

     

    This is for agent console only and not CP.

    Version:
    17 D Agent Console

    Comment