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    Bernice Lam
    June 2019 Newsletter – Two New Idea Labs, Big Changes to E...
    Announcement posted June 27, 2019 by Bernice LamBronze Crown: 15,000+ Points, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Field Service, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Service, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards 
    451 Views, 2 Comments
    June 2019 Newsletter – Two New Idea Labs, Big Changes to ERP & SCM ER Process, and More!
    Oracle Cloud Customer Connect
    Monthly Newsletter – June 2019

    Change in Enhancement Request Process for ERP and SCM Cloud Customers


    ERP and SCM Cloud are transferring the Enhancement Request (ER) process from My Oracle Support to Cloud Customer Connect's Idea Labs on August 1, 2019.

    This move is part of Oracle's ongoing initiative to continuously improve the customer experience. 

    The Idea Labs will allow ERP and SCM Cloud customers to submit new ideas, comment on existing ideas, vote for their favorites, and see which requests have been implemented by Oracle. Oracle's product management teams monitor and review all ideas posted by the community and provide guidance on product roadmap plans.

    For more details, please reference this announcementWe are hosting a Customer Connect webinar session on Jul 11 to provide more information regarding this important change.

    New Idea LabsEnterprise Contracts and Subscription Management

    We are pleased to announce the debut of two new Cloud Customer Connect Idea Labs:  Enterprise Contracts and Subscription Management. Use the Enterprise Contracts Idea Lab to submit ideas for options such as Procurement Contracts and Project Contracts, as well as ideas relating to the overall contract life cycle supported by Enterprise Contracts. The Subscription Management Idea Lab covers the entire subscription life cycle including subscription billing, management services, and recurring usage-based products. 


    Oracle University Webinar Replay: Oracle PaaS/OCI Solutions 


    Oracle Platform-as-a-Service (PaaS) and Oracle Cloud Infrastructure (OCI) training solutions help business users and developers leverage the full power of these technology services. 

    In our recent webinar, Oracle University experts introduced industry-leading and innovative training resources, certification opportunities, and enablement strategies for PaaS/OCI education and adoption. Watch the replay here

    Top Active Members of the Month

    Here are the Top 10 members who have been most active on the community forums this month. Interested in becoming a Top Member? Check out our Reputation Management page for more information.

    1. Linda Dunn, RTI International
    2. Volodymyr Faranosov, Epicenter BV
    3. Sebastiaan Draaisma, CGI Group Inc.
    4. Karen Waddell, Three (Hutchison Whampoa 3G IP S.A R.L.)
    5. Stephanie Clement, Putnam Investments, LLC
    6. Ramesh Radhakrishnan, CherryRoad Technologies
    7. Lori Culp, National Rural Utilities Cooperative Finance Corporation
    8. Abul Khair, Metrolinx
    9. Janardhana Kondaveeti, Infosys Limited
    10. Felix Beaudoin, Deloitte
    1 2 3 4 5
    6 7 8 9 10



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    • JustRhianna

      As a legacy rightnow person I am very familiar with the idea labs concept however will Product management be updating the ideas periodically to proactively communicate with the community on where it stands in the roadmap?

    • Bernice Lam

      Yes. Ideas are reviewed periodically by Oracle Applications Product Management and Development teams for customer interest, complexity, resources, market trends, alignment with our product vision, and prioritization against other projects.  Oracle will provide status updates to ideas that have high endorsement.  Go here to find out more information about statuses.