Order Management

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    Krishnaraj Veeraraghavan
    Sales Order Scheduling Failed
    Topic posted June 20, 2019 by Krishnaraj VeeraraghavanRed Ribbon: 250+ Points, tagged Global Order Promising, Order Management 
    57 Views, 1 Comment
    Sales Order Scheduling Failed
    Sales Order Scheduling Failed


    Sales order scheduling is failed with the below 2 errors,

    Task 300000002827433 for orchestration process 300000002827427 failed. Use the appropriate Order Orchestration work area action to recover this task. (DOO-2685501)

    The item passed to order promising was not found in any organization. Verify the item definition. (DOO-2685268)




    • Shyam Singh Patel

      Hi Krishnaraj,

      This is a very misleading message DOO generates. there is much possible reason for this.  This comes up when there is no ATP rule or Sourcing Rule associated with the item. This generally comes up at Schedule step. If this still comes, verify if the supplier and supplier site were entered on the order line for Dropship Orders.

      Please check the following things.
      1. Item Org Assignment.

      2. ATP, Assignment set, Sourcing Rule,

      3. Run Data Collection in Targeted mode.