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Topic

    Lydia C
    "RightNow is not defined" error in jsAnswered
    Topic posted October 27, 2015 by Lydia CGold Medal: 3,500+ Points 
    293 Views, 1 Comment
    Title:
    "RightNow is not defined" error in js
    Content:

    Hi,

    I modified the template in the customer portal and it´s working correctly in development area (no errors), but when I promote the changes I get the error "RightNow is not defined" in some javascript files. One of those files is login_form file and, because of that, the login form is not working. 

    This is the line that causes the problem in production

    RightNow.Widgets.OpenLogin=RightNow.Widgets.extend.....
    

    Any idea why is happening that or how I can resolve the problem?

    Thanks.

    Best Comment

    Lydia C

    The error was caused by the line <rn:meta javascript_module="standard"/>. I modified the value in javascript_module by mistake, it should be "standard".

    Comment

     

    • Lydia C

      The error was caused by the line <rn:meta javascript_module="standard"/>. I modified the value in javascript_module by mistake, it should be "standard".