Order Management

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Topic

    Yogesh Nemchand
    Order Lines stuck in Awaiting Shipping in OMAnswered
    Topic posted September 30, 2019 by Yogesh NemchandGreen Ribbon: 100+ Points, tagged Order Management, Order Management Analytics, Tip 
    70 Views, 4 Comments
    Title:
    Order Lines stuck in Awaiting Shipping in OM
    Summary:
    Order Lines stuck in Awaiting Shipping in OM
    Content:

    Hello All,

    I require some help with an Order when some lines are stuck in Awaiting Shipping status in Order Management screen and in Manage shipment lines these order lines are in Shipped status instead of interfaced.

    Grateful if anyone can help on how to close these lines please.

    Thanks

    Yogesh

    Version:
    Oracle Cloud Application 19B (11.13.19.04.0)

    Best Comment

    Shyam Singh Patel

    Hi Yogesh,

    Kindly refer the document for sales order status not changed after Shipment,

     

    Cause:  A cross-referenced value was not found for attribute CARRIER_ID in source system OPS.

     

    Sales Order is Status is Awaiting Shipping After Line is Shipped (Doc ID 2195109.1)
     

    Please Run ESS " Send Shipment Advice"  " Manage Shipment Interface"

     

    Regards

    Shyam

    Comment

     

    • Ramakrishna Basa

      Hi Yogesh, 

      Run "Send Shipment Advice with Shipment Number".

      regards,

      Rama

    • Sreehari Reddy

      Hi,

      Please run Below 2 Programs for that Specific Shipment number and let me know the result ..

      Send Shipment Advice

      Manage Shipment Interface

    • Shyam Singh Patel

      Hi Yogesh,

      Kindly refer the document for sales order status not changed after Shipment,

       

      Cause:  A cross-referenced value was not found for attribute CARRIER_ID in source system OPS.

       

      Sales Order is Status is Awaiting Shipping After Line is Shipped (Doc ID 2195109.1)
       

      Please Run ESS " Send Shipment Advice"  " Manage Shipment Interface"

       

      Regards

      Shyam

    • Yogesh Nemchand

      Thank you All. The ESS job worked fine. Thank you again.