Payables & Cash Management

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Topic

    Brian Burns
    Is it Possible for an Invoice E-Mail Approval Notification...Answered
    Topic posted April 5, 2019 by Brian BurnsBlack Diamond: 60,000+ Points, tagged Accounting Hub Cloud Service, Configuration, Financials, Payables 
    85 Views, 1 Comment
    Title:
    Is it Possible for an Invoice E-Mail Approval Notification to State "Resubmitted" for a Resubmitted Invoice?
    Summary:
    I'm trying to determine if there is a way to show "Resubmitted" in the e-mail subject of an invoice approval e-mail.
    Content:

    There are some cases in which there are 4 approvers in an invoice approval workflow. In some cases the approval moves through the 4th approver but is then rejected. When the user re-submits the invoice it then needs to go through the entire chain again. The approvers who are 2 and 3 may not know it was rejected from the top and so when they see the approval again it looks like a duplicate and they may then reject or ignore it.

    I'm looking for some way that users would clearly know it was resubmitted. I initially was trying to see if the subject line could reflect "Resubmitted" in these cases. Has anyone else had this issue?

     

    Thank you,

    Brian Burns

    Best Comment

    Becky Alvarez

    Brian,

    This is not possible at this time but there is currently an enhancement logged for this.

    Comment