Policy Automation for B2C Service

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Topic

    Kalaimagal Eswaran
    Append Incident in OPA Redirect URL
    Topic posted May 15, 2018 by Kalaimagal EswaranBlue Ribbon: 750+ Points 
    41 Views
    Title:
    Append Incident in OPA Redirect URL
    Content:

    Hi,

    I am using Aug 2016 version of Policy Modeling.  I have simple incident creation interview with some calculation also used a custom controller which only supported by Aug 2016 version of the Policy Modeling.  After this incident creation, the page needs to redirect to a payment page(customer portal page).

    I am facing the following issues:

    1) In Customer Portal the interview loads in iframe only. So, the redirect doesn't render properly from iframe to customer portal page.  

    2)I have configured this payment in a Customer Portal widget.  So I need to append incident ID along with the payment redirect URL.

     

    Can anyone help me out of this?

    Thanks,

    Kalai Eswar

    Version:
    Customer Portal - 3.5, Policy Modeling - Aug 2016