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Topic

    Adam
    Allowing 'Cancel' conditionalAnswered
    Topic posted April 16, 2019 by AdamSilver Medal: 2,000+ Points, tagged Configuration 
    49 Views, 1 Comment
    Title:
    Allowing 'Cancel' conditional
    Summary:
    Allowing 'Cancel' activity option to specific users based on visibility rule
    Content:

    Please can we allow cancelling of activities based on conditions? Our requirement is to allow canceling of activities to the users who have created them and other user's cannot cancel them? Please can we achieve this?

    Thanks

    Version:
    19A

    Best Comment

    Zsolt Tolgyesi

    Hi Adam,

    You can limit when the "Cancel" button is available through UT, but IMO unfortunately you can't make relation between the people who is created the activity and who is trying to cancel it (because only Activity related fields available there).
    Maybe you're able to use Plug-in Framework to reach this goal (but this is outside of my knowledge):
    https://docs.oracle.com/en/cloud/saas/field-service/19a/fapcf/index.html

    Regards,
    Zsolt

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