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Topic

    Maruvada Manoj
    Message TemplatesAnswered
    Topic posted July 19, 2019 by Maruvada ManojSilver Medal: 2,000+ Points 
    39 Views, 5 Comments
    Title:
    Message Templates
    Summary:
    Logo in Email Template is not reflecting
    Content:

    Hello,

    In Message Templates, we have Global Template where we insert our Logo. My issue is when in Preview the logo can be seen, but when we request account assitance email from Portal, logo is not reflecting in the mail which we receive. Can anyone help in this regard!

    Im writing image URL as : abc.custhelp.com/euf/assets/images/logo.png

    Regards

    Best Comment

    Sebastiaan Draaisma

    If the logo is showing correctly in the email then you may need to refresh your cache in the AD

    Comment