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Topic

    Lorna Rickett
    How do I export all utterances?Answered
    Topic posted May 2, 2019 by Lorna RickettSilver Trophy: 7,500+ Points, tagged Analytics, Bots 
    102 Views, 4 Comments
    Title:
    How do I export all utterances?
    Summary:
    Exporting utterances
    Content:

    Hi,

    I see the export but I never get more than 100 utterances in the csv. Is there a way to export all of them?

    Thanks

    Best Comment

    Grant Ronald

    OK there are a couple of bugs tracking this - bug:29392724 bug:29634855 

    I suggest you log an SR with Support so they can manage this and see about your getting patched.

    Comment

     

    • Grant Ronald

      Could you give us some context - where are you doing this export?  There are a number of points within ODA where you can do an export.  Is this when you are looking at intents?

      Also can you supply a version number as well please

      thanks

       

    • Lorna Rickett

      I tried 2 ways:

      1. Insights -> Export
      2. Skills -> Export Conversation log

      I get both capped at 100. I can see more than that in insights using the same filters though.

    • Grant Ronald

      OK there are a couple of bugs tracking this - bug:29392724 bug:29634855 

      I suggest you log an SR with Support so they can manage this and see about your getting patched.

    • Lorna Rickett

      Will do! Thanks, Grant!