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Topic

    Sergio Andres Barreto Valderrama
    Filter of search to see all the incidentsAnswered
    Topic posted June 26, 2019 by Sergio Andres Barreto ValderramaBronze Medal: 1,250+ Points 
    39 Views, 4 Comments
    Title:
    Filter of search to see all the incidents
    Summary:
    Incidents
    Content:

    Hi all!

    I need to look for all incidents created, but I have search restriction because I can only search for the incidents that are my own and / or my team's

    How can I create a filter of search to see all the incidents?

    Image:

    Best Comment

    Sristy Arya

    Hi Sergio,

    If you have a search restriction in the report for assigned field set to Logged in , then you can use an OR condition & add incidents.assgn_acct_id = All in along with the existing filter condition.

    Pls Refer the attachment for clarity.

     

    Thanks

    Sristy

     

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