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    Shreyas Pandhari
    Oracle Service Cloud - TOA Integration
    Topic posted March 4, 2015 by Shreyas PandhariSilver Medal: 2,000+ Points 
    1816 Views, 19 Comments
    Title:
    Oracle Service Cloud - TOA Integration
    Content:

    Hi,

    I read on Oracle website, recently Oracle has acquired TOA. I would like to know if there is any out of the box TOA  integration connector available? I don't see any article related to this integration. I would really appreciate if someone could respond.

     

    Thanks.

    Comment

    • Anurag Mittal

      Mohamed, were you able to resolve this. If so please guide me as I am also getting same error. 

    • Danette Beal

      HI Anurag,

      if you don't have any luck with Mohamed responding, I would encourage you to create a new post. Hes comment was made January 2016 and although I cannot believe that was more than a year ago he may not come back.

      Good Luck and if you need any help from me, let me know.

      Danette, Community Manager

    • Hariharan J
      Anurag Mittal said:

      Mohamed, were you able to resolve this. If so please guide me as I am also getting same error. 

      View original

      Hi Anurag,

          As per the Config guide the value in 'CUSTOM_CFG_FS_Accel_Integrations' in OSvC might be worth a re-look. In our case, the "fallback_id" was blank. Unfortunately, point# 3 in the config guide > page 15 explicitly mentions that the value should be left blank. We were able to resolve the issue once the value of fallback_id was non-null.

      Regards,

      Hariharan

    • Jairo Rojas Mendez

      Puneet,

      Is this the link that is not working: http://www.oracle.com/technetwork/indexes/samplecode/index.html

      Or are you unable to download anything once you reach that link?