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Topic

    Dilip Jayachandra
    Handling future appointments in OFSC
    Topic posted January 23, 2018 by Dilip JayachandraBronze Medal: 1,250+ Points 
    46 Views, 1 Comment
    Title:
    Handling future appointments in OFSC
    Content:

    Hello everyone,

    Can anyone tell me if we can capture future available dates in OFSC for handling activity assignments?  (i.e.) for example I have activities assigned to technicians for the next 15 days based on customer requests. Now I would like to get a list of available dates which I can share to a new customer as an available slot? Can I get it in a calendar format?

    Thank you

    Version:
    Oracle Field Service cloud 2017 version

    Comment

     

    • Zsolt Tolgyesi

      Hi Dilip,

      We aren't using this way, but I can guide you to some relevant documentation which is require to reach that goal:

      OFSC's Capacity Service
      https://docs.oracle.com/cloud/latest/fieldservicecs_gs/FACCU/toc.htm

      Asking available time for the activity
      https://docs.oracle.com/cloud/latest/fieldservicecs_gs/CXFSC/op-rest-ofscCapacity-v1-activityBookingOptions-get.html

      Regards,
      Zsolt