Supplier Management

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Topic

    Jeroen Sprangers
    Unable To Create User Account For An Existing Supplier...
    Topic posted November 30, 2016 by Jeroen SprangersBronze Medal: 1,250+ Points 
    67 Views, 7 Comments
    Title:
    Unable To Create User Account For An Existing Supplier Contact
    Summary:
    Unable To Create User Account For An Existing Supplier Contact
    Content:

    Hi,

    We are not able to create a user account while creating a new supplier contact.

    On support we found below note:

    Unable To Create User Account For An Existing Supplier Contact (Doc ID 1938810.1)

    APPLIES TO:

    Oracle Fusion Supplier Model - Version 11.1.8.0.0 and later
    Oracle Fusion Supplier Model Cloud Service - Version 11.1.4.0.0 and later
    Information in this document applies to any platform.

    GOAL

    Unable to create a user account for an existing Supplier Contact, as the checkbox of "Create account for this contact" to initialize the user creation does not appear within the Edit Supplier Contact page. 
     

    SOLUTION

    In order to resolve this issue, please perform the following steps:

    1. Go to Setup and Maintenance (FSM). 
    2. Click on the 'Configure Offerings' link from the Tasks menu.
    3. Make sure the Implementation Status for Procurement, Sourcing, and Supplier Portal are all enabled.

     

    However this is set correctly. But we are still not able to see the checkbox of "Create account for this contact"

    How can we have this visisble?

    Comment

     

    • Piyush Singh

      The region is also secured by Maintain Supplier Contact User Account privilege.Can you confirm that the user accessing the contact has this privilege?

    • Jeroen Sprangers

      The user has the abstract role Supplier Manager. We have not changed this role.

      I believe by default this role should have this privilege assigned.

       

      Is that correct? If not how can we assign it?

    • Ramesh Bomma

      Hi Jeroen,

      Checked the security Reference manual

      Privileges granted to duties of the abstract role Supplier Administrator

      Duty Role - Supplier User Account Management Duty
      Description - Manages supplier contacts and their user accounts.
      Privilege - Maintain Supplier Contact User Account

      Hope this helps

      Thanks,
      Ramesh

    • Jeroen Sprangers

      Hi Ramesh,

       

      Thanks for your answer but it does not help us further unfortunately.

      Our user has the following roles:

      • ALL USERS
      • Category Manager
      • Employee
      • Prospective Partner Administrator
      • Sourcing Project Collaborator
      • Supplier Administrator
      • Supplier Bidder
      • Supplier Manager
      • Supplier Self Service Administrator

      But we still do not see the "Create account for this contact" in the Edit Supplier Contact page.

       

       

    • Jeroen Sprangers

      Hi,

       

      Can you let us know how and where we can see which roles have the Privilege - Maintain Supplier Contact User Account assigned?

    • Jeroen Sprangers

      Hi,

      We also logged a SR. It is resolved now. We have set the implementation status to implemented.

      This solved the issue.