Expenses

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    Jennifer Wolfe
    You must enter a valid expense location
    Topic posted October 10, 2019 by Jennifer WolfeBlue Ribbon: 750+ Points, tagged Configuration, Expenses, Financials, Security, Setup / Administration, Tip, Update 
    43 Views, 4 Comments
    Title:
    You must enter a valid expense location
    Summary:
    Error when trying to save an expense report that includes a location
    Content:

    I have just completed the configuration in our staged environment.  When we try to create a new expense report that has the 'destination' or 'expense location' on it I receive the following error:

    You must enter a valid expense location. (EXM-630159)

    We are able to create an expense item and the location is fine, it only happens on the expense report level.

    Has anyone else experienced this error?

    Thanks,

    Jennifer

    Version:
    19C (11.13.19.07.0)
    Image:

    Comment

     

    • Julien Dubouis

      Hi Jennifer, 
      Can you check if the Lookup Type 'EXM_SETUP_OPTIONS' has a lookup code 'ENABLE_LOCATION_LEVELS'  setup and enabled ?
      Thanks

    • Jennifer Wolfe

      Thanks so much, yes, I have verified that setting!

      I have the following setting in 'Manage Expense System Options'

      Enable Expense Location Level:  Country and State or Province

      I am able to enter just a country and don't receive the error.  It's only when I try to select a province or state.

      I'm wondering if I need to rerun some part of Geographies?

      Thanks,

      Jennifer

      • Julien Dubouis

        Hi Jennifer, 
        Is your "Manage Geographies" task showing arrows or checkmarks for your specific country ? 
        After clicking to get checkmarks, I'd run the process "Load and Index TCA Geographies".
        Thanks,
         

    • Jennifer Wolfe

      Hi everyone, we just resolved the issue, as per Oracle we ran the process 'Synchronize non-transactional text indexes'

      Thanks everyone!

      Jennifer