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    Jonathan Eastwood
    Merge Usernames
    Topic posted January 21, 2018 by Jonathan Eastwood 
    68 Views, 2 Comments
    Title:
    Merge Usernames
    Summary:
    Is there any way to merge usernames
    Content:

    Afternoon,

    Our Company went through a merger and all details were updated in Oracle to our new domain but Customer Connect wouldn't see this change so i had to create a second username with the new domain email, is there any way we can merge these names?

    Thanks

    Jonathan

    Comment

     

    • Dawn Holmes

      I'd like to know as well. In addition to what you have shared, I have moved companies and now have 2 user accounts. My old one has many contacts etc. and since I cannot change my original account credentials I have to start over, which is very time consuming.

      It would be most ideal to allow users the option of managing our accounts, either the original account or a way to merge as Jonathan suggests. Details can easily change since the initial creation.

      Thanks for posting Jonathan. 

      Dawn 

    • Hemal Kapasi

      Hi Jonathan, Dawn,

      Thank you for being a valued member of Oracle Cloud Customer Connect.

      "Please send an email to cloudconnect-help_ww@oracle.com for assistance with this request."

      Regards
      Hemal