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    Patrick Daniels
    View Approval E-mails that were Sent to a User
    Topic posted September 24, 2018 by Patrick DanielsSilver Medal: 2,000+ Points, last edited January 30, 2019, tagged Financials, Payables 
    57 Views, 1 Comment
    Title:
    View Approval E-mails that were Sent to a User
    Summary:
    View Approval E-mails that were Sent to a User
    Content:

    Is there a Way to View Approval E-mails that were Sent to a User?

    Comment

     

    • Neelam Thakur

      Hi Patrick,

      If we need to view what Fusion emails were sent, we work with our Outlook team and they let us have a peek at the Outlook Console. We search by the Fusion email address. We mostly do that if we are troubleshooting email issue. We have had cases where emails were lost.

       

      But from within Fusion, I mostly rely on BPM to see where a transaction is at an if it is in error. That is not a sure shot way of knowing if an email was sent. Often times, If I want to troubleshoot an email notification, I will request user to forward the email to me.

       

      Thanks,

      Neelam