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Topic

    Maria Marinou
    Inventory Quantity functionality
    Topic posted March 19, 2019 by Maria MarinouGreen Ribbon: 100+ Points, tagged Inventory / Parts 
    64 Views, 2 Comments
    Title:
    Inventory Quantity functionality
    Summary:
    when install message scenario is triggered twice for the same activity and same inventory item , quantity is being added
    Content:

    Hello OFSC experts, 

    I am facing an issue with field "quantity" . Any advice is welcome.

    For example: 

    1)Available items for a specific non-serialized inventory are 5. 

    2) Technician inserts 2. 

    3) Install message scenario is triggered with quantity 2

    4)At the same activity and same inventory, Technician installs another 1.

    5)Install message scenario is triggered with quantity 3 instead of 1.

    Actually, when install message scenario is triggered twice for the same activity and same inventory item , quantity is being added ( 2+1)

    Can you provide any solution for quantity value in order to work independently ?

    Regards, 
    Maria Marinou

    Version:
    19A

    Comment

     

    • Hardik Gupta

      Hi Maria,

      Can you let us know the reason to trigger the Install Message Scenario. Is it to trigger an outbound update to External Inventory Management System?

      If yes then, we can use the event Complete Activity so that details flow only once and they will be correct instead of every time the inventory is installed on activity.

       

      Regards,

      Hardik

    • Vi Giout

      A solution we gave to this issue is by removing the ability to define quantity during install/deinstall. This way, default quantity 1 is always assumed and we can hardcode it to the messages.