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    Huyen Nguyen
    The mechanism of Schedule ship date calculation without ATPAnswered
    Topic posted October 29, 2019 by Huyen NguyenRed Ribbon: 250+ Points, tagged Order Management 
    40 Views, 6 Comments
    Title:
    The mechanism of Schedule ship date calculation without ATP
    Summary:
    The mechanism of Schedule ship date calculation without ATP
    Content:

    Hi Experts,

     

    I don't understand how system calculate schedule ship date automatically without ATP. Please help me if you have any idea about it.

     

    Thanks a lot,

    Jenny

    Best Comment

    Sreehari Reddy

    And Please Check you user Preference time zone.

     

    Comment

     

    • Riccardo Beretta

      Hi Jenny,

       

      I think that without ATP rules the system won't be able to process order because it doesn't know if you got or not items in stock and which is the lead time and stuffs like this.

       

      I hope this can be useful in some ways

      Riccardo

    • Huyen Nguyen

      Hi Riccardo,

      Thank for your information. You are correct. Actually my case is using Infinite-Availability-Based ATP Mode. Actually we have not defined any transit lead time or calendar constraint but the system still calculate schedule ship date by minus one day from requested date. And in some cases it is equal to requested date.

      Thanks,

      Jenny

      • Sreehari Reddy

        Hi Jenny,

         

        Please check your Organization Time Zone.

        Generally server is on UTC Time Zone. I think Because of this you are getting above results .. Please Verify ..

    • Sreehari Reddy

      And Please Check you user Preference time zone.

       

      • Huyen Nguyen

        Hi Sreehari,

        Thanks for your comment. Actually I already resolved by myself. Your reply is correct. Because the difference b/w user preference and legal entity timezone.

         

        Thanks,

        Jenny

    • Sreehari Reddy

      Here is the  EX from Oracle NOTE, This May Help you:

      Cause:
      ----------------------
      Cause of the issue is the Order was submitted and Scheduled Ship Date was set to 4/5/2019 6:59 AM UTC per User Preferences. But the Check Availability was showing the Item Arrive on 4/4/19(US Pacific Time)
      For the Organization#ABC, the timezone assigned is America/Los_Angeles (i.e. UTC-8)
      For the Organization#ABC, the timezone assigned is America/Los_Angeles (i.e. UTC-8) and User Preferences was in UTC. Due to which there is a mismatch in display of Time

      Solution:
      --------------
      The Order was submitted and Scheduled Ship Date was set to 4/5/2019 6:59 AM UTC per User Preferences
      For the Organization#ABC, the timezone assigned is America/Los_Angeles (i.e. UTC-8)
      GOP always calculates the SSD at the end of day planning which is 11.59 PM of that day and hence you cannot get the same time as the requested date