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    Add url to text or button in script
    Topic posted March 16, 2017 by Jseymour Ribbon: 100+ Points 
    8360 Views, 1 Comment
    Add url to text or button in script

    Hi, I want to be able to add a link to a web page for advisors in a script but comes up separately, is it possible to add it to part of the script eg check this site for more information and so when advisor clicked on the wording "this site" it would take them to a web page

    Service cloud Feb 2016 SP6 build 257



    • JustRhianna



      Yes you can add a hyperlink from an agent script. Go into the scripts explorer and in the top ribbon bar in the controls section there will be an icon that looks like a chain link. Alternatively there is an internet explorer icon which allows you to embed a webpage in the screen. I have attached a screenshot for you., Ignore my chicken scratch I cant find my stylus.