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Hi,
We have a Business case,where our suppliers are adding/entering the Freight charges while creating a new invoice(with PO matched option ) in Supplier portal and they 're entering Freight charges($100) which are different from the original PO matched freight lines ($50).
And our AP invoice validation process won't put any holds on newly added Freight charges (which are completely different from our PO matched line details) subsequently the payments are completing -which is reported as an issue - why the Supplier portal modified freight lines are not put on hold -if they're not exactly matching with PO lines-please clarify -Is there any solution available to avoid this issue from AP side/Supplier portal form level?
Example:
PO - Line 1 : $100 ; Line 2 : $ 50 ( Freight line)
Supplier Portal Invoice Created with PO match option for $250 ( $150 PO matched amount ,$100 Freight amount added)
AP Invoice is validated and getting paid for $250
Now how do we restrict / stop any additional Freight amounts -which are entered through supplier portal.
Thanks,
Bhanu
Comment
Do you not require approval of invoices coming in through supplier portal? That is the only way you are going to be able to catch it. You would send it to the buyer for approval first to make sure the invoice is approved for payment. Purchasing doesn't support the entering of freight lines so there is no matching of freight lines so we can't set any tolerances against them. If we could then we could place automatic holds based on the tolerances but since we can't approval is the only method you have.
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Thanks Becky for your response ,we are currently not using any approval process for our invoices .However Can you confirm if the current supplier portal Invoice approvals are just available for NON-PO related invoices only ? or else we can also use for PO based invoices as well ?
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Pretty sure you can use for both or either one or the other. I haven't tested though.
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