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Topic

    Deepu Kolkkadan
    How to change Incident Object LookupName
    Topic posted January 17, 2019 by Deepu Kolkkadan 
    82 Views, 3 Comments
    Title:
    How to change Incident Object LookupName
    Summary:
    I want to change incident object lookupname to a custom one. By default it is reference number
    Content:

    Hi All,

    We have a requirement to change incident object lookupname to a custom one. By default it is reference number. We have a custom reference number, it is a custom text field. Is it possible to update Incident lookup name with this custom field value?. I tried to update this from Object Designer, but no hope.

    Thanks in advance.

    Deepu

     

    Version:
    18 C
    Image:

    Comment

     

    • Luuk

      I'm not sure if this is possible for the standard objects.
      You can do this for custom objects though.

    • Ron Van Aken

      Hi Deepu,

      You show a screen capture of the tab name, but lookup implies that you want to find the incident by this name.

      Could you please clarify what you mean by lookup?

      If you're successful in using a custom field to find an incident, it might not perform well.

      Thanks,

      Ron

    • Alexandre Maistret

      Deepu Kolkkadan Did you find a solution to your problem ?