Receivables & Collections

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    3262537
    Transactions are not showing on Collection
    Topic posted November 7, 2019 by 3262537Green Ribbon: 100+ Points, tagged Collections, Receivables 
    12 Views, 1 Comment
    Title:
    Transactions are not showing on Collection
    Summary:
    Transactions are not showing on Collection
    Content:

    Hi

    I only need to review transactions on Collection however I search transactions in the due date ranges of them and including current & including closed, there are no transaction displayed. User has confirmed that those transactions are on the dunning letter and only one is not. I need to to check the one (credit memo) that is not showing on the dunning letter but I don't see all transactions under Collection.

    Do I need to set myself as an employee and assign a resource? I actually won't do anything just reviewing so I should be able to see transactions on the Collection?

    Regards

    K

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