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    Adam
    Restricting Field Technicians to Access Core ManageAnswered
    Topic posted April 1, 2019 by AdamSilver Medal: 2,000+ Points, tagged Configuration 
    51 Views, 1 Comment
    Title:
    Restricting Field Technicians to Access Core Manage
    Summary:
    Can we restrict field operators to not login/use core manage application?
    Content:

    Our requirement is not allow field resources to login and use core manage application. Please is there a way we can apply this restriction?

    Thanks

    Version:
    19A

    Best Comment

    Zsolt Tolgyesi

    Hi Adam,

    As Oracle propose to use Core Application for all users on the long term, then you will not able to deny access for users.
    Currently you can deny to access Legacy Manage by Configuration / User Type / Access settings / uncheck "Use Legacy Manage for Dispatch operations. This functionality is deprecated and is not recommended for new implementations".
    Over that you can specify one-by-one which items will be accessible for each UT by editing Screen configuration / Application screens / Main menu.

    Regards,
    Zsolt

    Comment

     

    • Zsolt Tolgyesi

      Hi Adam,

      As Oracle propose to use Core Application for all users on the long term, then you will not able to deny access for users.
      Currently you can deny to access Legacy Manage by Configuration / User Type / Access settings / uncheck "Use Legacy Manage for Dispatch operations. This functionality is deprecated and is not recommended for new implementations".
      Over that you can specify one-by-one which items will be accessible for each UT by editing Screen configuration / Application screens / Main menu.

      Regards,
      Zsolt