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    Alison McClure
    Knowledge Management Readiness Training for Update 18B
    Topic posted June 27, 2018 by Alison McClureSilver Medal: 2,000+ Points, tagged Channels, Configuration and Administration, Integration, Reporting and Analytics, Setup and Configuration, UX 
    140 Views, 2 Comments
    Title:
    Knowledge Management Readiness Training for Update 18B
    Summary:
    Watch the latest Knowledge Management readiness training for Update 18B
    Content:

    Want to watch the latest Knowledge Management readiness training for Update 18B?

     

    You can visit the Engagement Readiness Page

    Or

    Use these direct links to the training videos - all having demos of the exciting new capabilities:


    You can provide feedback on any factors of Readiness Training here

    Comment

     

    • Doug D

      Hi Alison,

      Thank you for notification of this!.  Quick question - is Engagement Cloud knowledge built on or using either Service Cloud Knowledge Foundation or Oracle Knowledge Advanced?  Or is a completely separate knowledge offering?

      Doug