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Topic

    Patrick Langlois
    Ideas Lab Dropdown issue
    Topic posted January 17, 2018 by Patrick LangloisBlue Ribbon: 750+ Points 
    106 Views, 4 Comments
    Title:
    Ideas Lab Dropdown issue
    Summary:
    The "Idea Labs" dropdown does not allow to jump to secondary dropdown
    Content:

    I'm trying to drill down into the Idea Labs, but the dropdown does not allow me to jump to the 2nd level of dropdown to specify a Product. Please find screenshot and recording. I believe that the little gap between the dropdowns is at cause.

    Regards,
     
    Patrick Langlois
    Senior Manager, Oracle Advanced Customer Support, Cloud Services
     
     
     
    Image:

    Comment

     

    • Hemal Kapasi

      Hi Patrick,

      Thanks for notifying us of the issue that you are seeing. Can you please confirm the browser which you use? I have tested it on FF, Chrome and IE and it works fine for me. So I would request you to share the browser and version for further testing and resolving the problem

      Regards
      Hemal

      • Patrick Langlois

        Hi Hemal,

        I tested on FF 52.5.3 (32-bit) and Chrome Version 63.0.3239.132 (Official Build) (64-bit) and I still see a 'gap' between dropdowns and cannot get to the 2nd level. I'm also running on Windows 10.

        It works fine for me in IE, but I never use that browser. I did notice that in IE there isn't a "gap" between the 2 levels of dropdowns.

        Cheers!

         

        Pat

        • Hemal Kapasi

          Hi Pat,

          Thanks for the update. I have forwarded issue to our developers to figure out what can go wrong here. We will give you an update as soon as we find the issue.

          Thanks
          Hemal