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    Patrick Langlois
    Ideas Lab Dropdown issue
    Topic posted January 17, 2018 by Patrick LangloisBlue Ribbon: 750+ Points 
    106 Views, 4 Comments
    Ideas Lab Dropdown issue
    The "Idea Labs" dropdown does not allow to jump to secondary dropdown

    I'm trying to drill down into the Idea Labs, but the dropdown does not allow me to jump to the 2nd level of dropdown to specify a Product. Please find screenshot and recording. I believe that the little gap between the dropdowns is at cause.

    Patrick Langlois
    Senior Manager, Oracle Advanced Customer Support, Cloud Services



    • Hemal Kapasi

      Hi Patrick,

      Thanks for notifying us of the issue that you are seeing. Can you please confirm the browser which you use? I have tested it on FF, Chrome and IE and it works fine for me. So I would request you to share the browser and version for further testing and resolving the problem


      • Patrick Langlois

        Hi Hemal,

        I tested on FF 52.5.3 (32-bit) and Chrome Version 63.0.3239.132 (Official Build) (64-bit) and I still see a 'gap' between dropdowns and cannot get to the 2nd level. I'm also running on Windows 10.

        It works fine for me in IE, but I never use that browser. I did notice that in IE there isn't a "gap" between the 2 levels of dropdowns.




        • Hemal Kapasi

          Hi Pat,

          Thanks for the update. I have forwarded issue to our developers to figure out what can go wrong here. We will give you an update as soon as we find the issue.