Posts

  • Mohana Gopal Selvam
    Internal server errorAnswered255.0
    Topic posted August 25, 2019 by Mohana Gopal SelvamBronze Crown: 15,000+ Points, tagged API, Orchestration in Integration > Integration public
    Title:
    Internal server error
    Content:

    Hi,

    I have tried to build the integration of third party using OIC. I have done the mapping successfully. When I tried to execute the OIC API, I got the below error.

    {
      "type" : "http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.5.1",
      "title" : "Internal Server Error",
      "detail" : "Internal server error. Please contact oracle support for details.",
      "o:errorCode" : "500",
      "o:errorDetails" : [ {
        "type" : "UnMappedFault:UpdateLicenses",
        "instance" : "NA",
        "title" : "javax.xml.ws.WebServiceException: Error while dispatching SOAP message to the endpoint http://xx.xx.x.x/Service.svc:javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Not a valid SOAP Content-Type: text/html; charset=UTF-8\n===== reqeust ========\nContent-Type:text/xml; charset=UTF-8\nContent-Length:1926\nSOAPAction:\"http://xx.xx.xx/UpdateLicenses\"\n<env:Envelope xmlns:env=\"http://schemas.xmlsoap.org/soap/envelope/\"><env:Header/><env:Body><tns:AccountList xmlns:wsa=\"http://schemas.xmlsoap.org/ws/2004/08/addressing\" xmlns:soapenc=\"http://schemas.xmlsoap.org/soap/encoding/\" xmlns:wsdl=\"http://schemas.xmlsoap.org/wsdl/\" xmlns:wsp=\"http://schemas.xmlsoap.org/ws/2004/09/policy\" xmlns:xml=\"http://www.w3.org/XML/1998/namespace\" xmlns:wsu=\"http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd\" xmlns:nsmpr0=\"http://xmlns.oracle.com/cloud/adapter/REST/ORDS_DSC_REQUEST/types\" xmlns:wsx=\"http://schemas.xmlsoap.org/ws/2004/09/mex\" xmlns:wsaw=\"http://www.w3.org/2006/05/addressing/wsdl\" xmlns:wsa10=\"http://www.w3.org/2005/08/addressing\" xmlns:soap12=\"http://schemas.xmlsoap.org/wsdl/soap12/\" xmlns:tns=\"http://xx.xx.xx.xx/V01\" xmlns:msc=\"http://schemas.microsoft.com/ws/2005/12/wsdl/contract\" xmlns:wsap=\"http://schemas.xmlsoap.org/ws/2004/08/addressing/policy\" xmlns:nstrgmpr=\"http://xmlns.oracle.com/types/DPW_DSC/OutboundSOAPRequestDocument\":Application Error",
        "o:errorPath" : "NA",
        "o:errorCode" : "NA"
      } ]
    }
    

    When I check the payload, body is formed correctly. Any Idea?

    Thanks,

    Mohan

  • Mohana Gopal Selvam
    Internal Server ErrorAnswered235.0
    Topic posted June 16, 2019 by Mohana Gopal SelvamBronze Crown: 15,000+ Points, tagged REST, Web Services in Integration > Integration public
    Title:
    Internal Server Error
    Content:

    I have tried to convert the WSDL API into Rest API since OIC VBCS does not support WSDL API. We have followed the steps as mentioned in the forum https://cloudcustomerconnect.oracle.com/posts/18fc9cc15f. Created 2 connection successfully. Created one integration successfully.  But when I hit the Rest API URL, we got the Internal Server Error.

    What might be the cause?

    Thanks,

    Mohan

  • Mohana Gopal Selvam
    How to get the custom Yes/No field value using CPHPAnswered225.0
    Topic posted November 30, 2015 by Mohana Gopal SelvamBronze Crown: 15,000+ Points in B2C Service > Integrations and APIs for Service public
    Title:
    How to get the custom Yes/No field value using CPHP
    Content:

    Hi Gurus,

    We have created the custom Yes/No field in Incident object. We have to fetch the value in CPM. I have tried the following codes. But it returns null value for all variables. Please let me know the correct code. 

         $sendsms = $incident->CustomFields->c->send_sms;
         $sendsmslookupname = $incident->CustomFields->c->send_sms->LookupName;
         $sendsmsvalue = $incident->CustomFields->c->send_sms->Value;
         $sendsmslookuname = $incident->CustomFields->c->send_sms->Name;
         print($sendsms);
         print($sendsmslookupname);     
         print($sendsmslookvalue);
         print($sendsmsname);

    Thanks,

    Mohan

  • Mohana Gopal Selvam
    Response not mapped215.0
    Topic posted Yesterday by Mohana Gopal SelvamBronze Crown: 15,000+ Points, tagged Integration, Orchestration in Integration > Integration public
    Title:
    Response not mapped
    Content:

    Hi,

    My integration is not providing the result map as expected. I have checked the response in Activity stream which I got the expected result, but it is not mapped in my response. Where can I validate this?

    Response:

    Response Received Successfully from Target <getApplicationStatusResponse xmlns=""><applicationStatus xmlns="">In Process</applicationStatus></getApplicationStatusResponse>

     

    Thanks,

    Mohan

    Image:
  • Mohana Gopal Selvam
    ConnectivityProperty - Not availableAnswered205.0
    Topic posted Yesterday by Mohana Gopal SelvamBronze Crown: 15,000+ Points, tagged Adapters, Integration, SOAP in Integration > Integration public
    Title:
    ConnectivityProperty - Not available
    Content:

    Hi,

    Our OIC version is 19.3.2.0.0

    But ConnectivityProperties are not displaying as per document

    https://docs.oracle.com/en/cloud/paas/integration-cloud/soap-adapter/oracle-soap-adapter-concepts.html#GUID-108FBA5E-9509-4E68-83DE-AA6A480D6938__SUPPORTFORDYNAMICENDPOINTS-BB0A9D2D

    .Thanks,

    Mohan

    Image:
  • Mohana Gopal Selvam
    Resource Owner OAuth2.0 - Bearer Token ConfigurationAnswered195.0
    Topic posted July 29, 2019 by Mohana Gopal SelvamBronze Crown: 15,000+ Points, tagged REST in Application Development > Visual Builder public
    Title:
    Resource Owner OAuth2.0 - Bearer Token Configuration
    Content:

    Hi,

    We have Token API which doesnt have Client Id & Client Secret, it has only user name & password. I tried to create connection using 'Resource Owner OAuth2.0' authorization, but got the below error when I test my API. Please find the configuration screenshot. 

    {
        "type": "HTTP://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.1",
        "status": 400,
        "title": "Bad Request",
        "detail": "{\"type\":\"abcs://proxy_problem/oauth/client\",\"title\":\"Missing OAuth Value\",\"detail\":\"Missing client_id and client_secret for third party server\",\"status\":400}"
    }

    How to achieve this in VBCS. Please note I am using OIC - VBCS.

    Thanks,

    Mohan

    Image:
  • Mohana Gopal Selvam
    iFrameAnswered155.0
    Topic posted May 2, 2019 by Mohana Gopal SelvamBronze Crown: 15,000+ Points, tagged Branding, Configuration in B2B Service > Digital Customer Service public
    Title:
    iFrame
    Content:

    Hi,

    Can we put the DCS pages into external website same like OSvC CP pages?

    Thanks,

    Mohan

  • Mohana Gopal Selvam
    Dependent Menu in Agent DesktopAnswered15
    Topic posted November 20, 2014 by Mohana Gopal SelvamBronze Crown: 15,000+ Points in B2C Service > Agent Desktop public
    Title:
    Dependent Menu in Agent Desktop
    Content:

    Hi Gurus,

    How to create the dependent custom menus (Drop down) in AD. 

    Ex: State drop down values need to set based on Country Drop down

    Thanks,

    Mohan

  • Mohana Gopal Selvam
    Convert plain text field to date time format14
    Topic posted June 18, 2015 by Mohana Gopal SelvamBronze Crown: 15,000+ Points in B2C Service > Reporting and Analytics for Service public
    Title:
    Convert plain text field to date time format
    Content:

    Hi Gurus,

    We have received data like 'dd-MM-yyyy HH:MM' (04-06-2015 01:29). We have loaded this data in our custom object in string field. We are trying to show this field in a report as a date time format. If it is string we can not sort this field (ascending or descending). Is there anyway to convert it?

    Thanks,

    Mohan

  • Mohana Gopal Selvam
    Activation Failed - No Error CodeAnswered13
    Topic posted September 10, 2019 by Mohana Gopal SelvamBronze Crown: 15,000+ Points, tagged Orchestration in Integration > Integration public
    Title:
    Activation Failed - No Error Code
    Content:

    Hi,

    I have tried to activate my integration, it says activation in progress. But in my integration it shows error with following message

    Deployment of artifact type osb, [/osb/AD_GET_STATUS_01.00.0000/oracleinternalicsAD_GET_STATUS_01.jar] failed. .

    What would be the root cause?

    Integration Type: Basic Routing

    Connector: Rest & Soap(Target)

    Thanks,

    Mohan