For partners that build or integrate commercially available applications and service solutions with the Oracle Cloud Platform
For partners that provide implementation or managed services around Oracle Cloud Applications
Hi Team,
Can we customize reports and dashboard? If yes can anyone help in the step of custom Dashboard/Report.
Thanks,
Madhu
Hi Gurus,
We want to show some additional products in Ask a question page, when the contact has specific SLA or contact type or Custom field) Is there any OOB function to achieve this without extending the widget?
Use Case:
Company employees needs to select the additional products and categories for capturing their internal issues like Network issue, Laptop Issue. Its not necessary to show this products to the end customer.
Thanks,
Mohan
Hi Gurus,
Can we change the look and feel of Label and text field as up side down instead of left and right. Please refer the screenshot.
Thanks,
Mohan
Edited by Dantte Beal to change subject for clarity
Hi Gurus,
Can we send a survey results to Customer when they complete it?
User Requirement: Client want to send a answers to end users when they complete the survey via Email / Proxy.
Thanks,
Mohan
Hi Gurus,
If we set the mask for particular country, it will reflect to all phone types. How can we set the different phone mask for Mobile, Home, Fax and office?
Thanks,
Mohan
Hi Gurus,
Can we customize the Notification report?
Thanks,
Mohan
Hi Gurus,
We have to invoke the webservice when the contact record is created/updated. Create/update may be happened via CP, External System or Agent Desktop.
Is anyone invoking the webservice using CPM. Please share any sample code?
Thanks,
Mohan
Hi Gurus,
We have created the custom Yes/No field in Incident object. We have to fetch the value in CPM. I have tried the following codes. But it returns null value for all variables. Please let me know the correct code.
$sendsms = $incident->CustomFields->c->send_sms;
$sendsmslookupname = $incident->CustomFields->c->send_sms->LookupName;
$sendsmsvalue = $incident->CustomFields->c->send_sms->Value;
$sendsmslookuname = $incident->CustomFields->c->send_sms->Name;
print($sendsms);
print($sendsmslookupname);
print($sendsmslookvalue);
print($sendsmsname);
Thanks,
Mohan
Hi Gurus,
We have used two tables (Parent and Child table) for creating a report. Some cases we get same record repeats in the report. How to avoid the duplicate records in the report?
Thanks,
Mohan
Hi,
We have developed some APIs in ICS which we need to consume in VBCS (Visual Builder). What is the best approach to use the ICS api in VBCS?
Currently we have created service connection using ICS API and using it.
Thanks,
Mohan